Software Engineer
Overview
• Team Handling • To ensure end-to-end follow-ups are done to provide timely closures within specified timelines. • Associate should ensure that reports received are as per client the requirement. A leader should have the skill to manage client escalations and provide timely solutions to the issues. • Understand the SOW of clients. • Daily Morning Updates MIS – Client. • Daily Overall Pending MIS – Cops & Branches. • Mails Actioned. • Follow for fresh cases & resolving respective clients’ Queries. • Follow up with cops for Aging cases & Express cases. • Allocating Reports to the shared team. • Ensure all CS share final reports with their respective clients. • Ensure all CS sharing Evening MIS – respective Client (Today’s Closure, Pending cases & EDCs). • Overall Pending MIS – (Statewise with Cops & Branches.).
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How to Apply
Interested candidates can send their resumes to career@your-domain.com mentioning "Job Title" in the subject line.
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